The Quick variation: In case you are on the lookout for a unique gemstone or special wedding gift, Leibish & Co. has actually a strong stock of top-quality, colorful, and conflict-free expensive diamonds and gems. The family-run company has-been operating online since 1998 with your own touch which has attained repeat business the world over. Leibish & Co. makes it easy buying free stones or perhaps to use their cost-free “Design Your Own” tool to bring your perfect little bit of precious jewelry to life. With years of expertise and good artistry under its buckle, Leibish & Co. is on the verge of broadening the inventory to watches along with other accessories.
Share
Whenever Leibish Polnauer founded 1st web diamond company in 1998, it got almost a full day to publish just one picture and explanation to his website â but he was a visionary who noticed possible inside the fledgling arena of ecommerce. “When he sees the possibility in a notion, he can fit everything in in the capacity to advance along with it,” stated Benji Margolese, Director of Content Marketing for Leibish & Co.
Leibish produced a successful, family-run operation with his wife and kids providing in authority jobs. They will have grown a successful web based business with offices located worldwide. Leibish & Co. is a leader in special colored diamonds and gemstones which can be difficult to get somewhere else. Their expensive diamonds will also be conflict-free, that will be a significant factor for several buyers.
“folks arrive at united states because they find something some various, some thing a bit more special than what everybody else has actually,” Benji stated.
While Leibish & Co. supplies top-notch standard expensive diamonds, the firm focuses on colorful, unique precious jewelry. When requested precisely why the organization has actually such increased client return price, Benji easily pinpoints the primary reason.
“It’s a mix of outstanding items, great service, and jewellery created into greatest levels of excellence,” he said. “The precious jewelry we make just isn’t your daily, mass-produced types of product. Each piece is actually tailor-made to perfectly fit the diamond or gem stone plumped for because of the client.”
A family group Affair With individual Service
Leibish & Co. is a genuine family business, with Leibish’s friends playing key functions in the company.
Leibish functions as Founder and President regarding the company, while their partner, Rosi, will be the company’ Events Manager. Their unique oldest child, Chavi, functions as top honors Jewelry Designer â that is a huge responsibility since custom precious jewelry accocunts for more than 50percent with the business’s business, Benji mentioned.
Leibish’s oldest daughter, Yossi, could be the CEO of Leibish & Co. Another child, Shmulik, who’s a graduate on the Gemological Institute of The united states, is the main Diamond Buyer for all the organization. “Shmulik is actually, truthfully, one of many gifted shade diamond specialists in the,” Benji mentioned.
Leibish’s child Itzik may be the company’s COO and runs their New York office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five youngsters, may be the company’s CFO.
“As one of the longtime members of the team, I am able to let you know that, though there isn’t any connection, they consider me personally, and others, part of their loved ones,” Benji mentioned. “everyone bring our own knowledge on the business, but come together to regularly grow the organization.”
Customers are also handled like family members at Leibish & Co., where in fact the business invests electricity into personal service and sales. “If you have ever managed one particular agent, including, that’s the exact same individual you may always cope with, it doesn’t matter what you are phoning or composing in about,” Benji mentioned. “do not trust moving clients to different departments when they’ve a concern or certain problem they wish to cope with.”
Customers Come From all around the World
Leibish features many different sorts of clients: there are consumers, just who mostly store through web site, merchants, and those inside the trade business, just who usually look at the company’s primary workplaces in ny, Israel, and Hong-Kong.
Many Leibish & Co.’s clients are from united states of america. The after that most well known audience is actually Canada, accompanied by the United Kingdom, Australia, Hong Kong, while the remainder of European countries.
Consumers at each and every period of life shop at Leibish & Co., though the majority are involving the years of 35 and 54, Benji mentioned. Moreover, the business garners approximately 300,000 website check outs each month â and keeps almost all of the customers coming back.
“with well over a 70% return consumer rating, we remain extremely well-known organizations inside our market,” the guy mentioned.
Colorful Diamonds & Gemstones With a “Design a” Option
Leibish & Co. stocks top-quality jewelry, but in addition preserves inventory versatility, especially for web customers, Benji said. The firm carries numerous free expensive diamonds and valuable gems, but the crucial goods are personalized precious jewelry creations.
“We hold a sizable assortment of multicolor diamond and gem jewellery, with many regarding the rarest colors actually observed,” he mentioned. “the audience is recognized well by our very own bread-and-butter products â yellow diamond and green diamond involvement bands. However, we offer expensive jewelry of almost every tone, and precious gems â such as sapphires, emeralds, and rubies. We sell jewelry constructed with colorless diamonds, also, but the expertise is in the world of color.”
For customers who possess something in mind and require assist rendering it possible, Leibish & Co. provides a “Design your personal” precious jewelry tool, which Benji stated is their best product.
“Obviously, when shopping for a special piece, folks frequently want specific rocks and setting types they have currently fallen obsessed about,” the guy stated. The “Design your personal” tool makes it possible for clients to construct a bit by using the stone, placing, and metal of their option.
“It allows these to deliver their fantasies alive â with the help of our expertise in artistry,” Benji informed you.
Add-ons & unique using the internet Tools available for Leibish & Co.
whilst appears forward to the long run, Leibish & Co. is actually gradually moving toward higher-ticket things and product range. The company feels comfortable branching out over new products due to the commitment and passion it applies to finest the recent productions.
“we discussed presenting a lot of different accessories â for example deluxe watches, handbags, plus pencils,” Benji said. “But we decided to hold back until we very first perfected our primary line of item, which will be diamond jewelry.”
Leibish & Co. is researching to continue perfecting their preferred website, too. One way it intentions to improve their online experience is by adding augmented truth features, that may give virtual buyers a lot more of an in-store knowledge.
As a company with its origins in colourful expensive diamonds and e-commerce, Leibish & Co. continues to innovate in a conventional business which views change given that exemption, maybe not the rule.